We at Nzyme Expressions d/b/a Zigyaasa respect your privacy
rights. This Privacy Policy describes how we collect, use and handle personal
information when you use our platform, website(s), app(s), data analytics
software and other services (collectively, the “Services”). By using,
participating in, or accessing our Services, you acknowledge that you accept
and consent to the practices and policies described in this Privacy Policy.
Scope
This Privacy
Policy contains provisions relating to the following data privacy principles,
some of which are described hereunder in greater detail:
This Privacy
Policy outlines Zigyaasa’s general position and its
practices about its commitment to implement the foregoing principles, including
the types of Personal Data that we collect, the purpose and use of the Personal
Data and the notice and choice that affected data subjects have regarding our
use of their Personal Data, their ability to correct that information, and the
internal contact mechanism to make inquiries and/or lodge a complaint about our
adherence to the principles. This Privacy Policy does not address additional
local privacy requirements that the Company may need to adhere to.
Legal Status
Zigyaasa will be the Controller of
your Personal Data that is provided, collected and/or processed pursuant to
this Privacy Policy for purposes of Zigyaasa being able to respond to requests
for information or service, conclude a business transaction, provisioning the
service, or otherwise for Zigyaasa’s legitimate
business interests. In contrast, Zigyaasa will be a Processor of
data that is inputted into the service when an enterprise customer of Zigyaasa
uses the Service. If you have any questions about whether any of the foregoing
applies to you, please contact us using the information set forth in the
“Contact Us” section below.
What Information We Collect & Why
We collect
and use the following information to provide, secure and improve our Services
and as otherwise described in this Privacy Policy:
Account Information. We collect
various forms information from visitors of our website and users of our
Services like your name, title, company, email address, location, phone number,
payment information, account and website activity, IP addresses, cookies
identifiers, and other information you provide that will or may identify you
(collectively, the “Personal Data”). Some of our Services let you access your
accounts and related information with other service providers. We may use,
process and transmit your Personal Data to render our Services, to contact you
and allow others on your team to contact you through the Services, to tell you
about new products and features, to respond to customer care and other
inquiries, and to process and fulfill your transactions and other requests.
Collection from Minors. Zigyaasa
does not knowingly collect personal information from minors who are under the
age of 16 through the Services. If a parent or guardian becomes aware that his
or her child has provided us with personally identifiable information without
his/her consent, then he or she should contact Zigyaasa as described below. If
we become aware that a child under the age of 16 has provided us with
personally identifiable information, we will delete such information from our
files. Further, the Children’s Online Privacy Protection Act (“COPPA”) requires
parental consent for collection of data from children younger than the age of
13 years old. For tips on protecting children's privacy online, generally,
please view the U.S. Federal Trade Commission (“FTC”) website at http://www.ftc.gov/privacy/privacyinitiatives/childrens.html.
Services Information. Our
data analytics tools and capabilities enable our enterprise customers to
collect, store, analyze and share the contents of audio, video, image and
text-based communications such as phone calls, video calls, emails, chats,
webinars and meetings, along with associated data and documentation. These
recordings and analysis thereof may also contain personal information, such as
names, titles, and contact information. We may reproduce, analyze, summarize
and disclose these files, recordings and any results of our Services with such
customers and their relevant personnel and other team members, and customers
may share this information with their personnel and others. You may choose to
give us access to additional user contacts to make it easy for you to do things
like share and collaborate, send messages, and invite others to use the
Services. If you do, we may store those contacts within our systems for you to
use.
If you
provide us with any personally identifiable information about another person,
whether through a telephone conference recording or otherwise, you represent
and warrant that (1) you have that person’s consent to do so; (2) such person
has given consent, whether explicit or implicit, (a) for us to collect,
process, use and store such information as set forth in this Privacy Policy and
any commercial agreement you have entered into with us, and (b) for any other
ways you may use that information; and (3) you are responsible for ensuring that
your (and any of your personnel or representatives, if applicable) use,
control, processing and treatment of such information and any of your legal
policies relating thereto are in compliance with all applicable laws, rules and
regulations.
Usage Information. We
collect information related to how you use the Services, including actions you
take in your account, such as accessing and sharing files and reports. This
helps us provide you with additional features, and to personalize, monitor and
improve the Services. We also collect information from and about the devices
you use to access the Services, such as IP addresses, the type of browser and
device you use, the web page you visited before coming to our sites, and
identifiers associated with your devices. Your devices (depending on their
settings) may also transmit location information to the Services.
Cookies and other technologies. We use
technologies like cookies and pixels to provide, improve, protect and promote
our Services. For example, cookies help us with things like remembering your
username for your next visit, understanding how you are interacting with our
Services, and improving them based on that information. You can set your
browser to not accept cookies, but this may limit your ability to use the
Services. In addition, when visitors come to our site, third parties (such as
AdRoll) may place cookies on your browser for targeted advertising purposes. If
you would like to opt out of receiving targeted advertising, please email zigyaasacompany@gmail.com.
Choice. You
can always opt not to disclose information to us, but keep in mind that some
information may be needed to create an account or take advantage of some of our
features. You may also be precluded from using certain features, tools and
aspects of our Services if you elect not to provide us with certain information
that we may request.
With Whom We Share Your Information
Other users. Our Services
display information contained within your Personal Data like your name, team
name, and email address to other users in places like your user profile and
sharing notifications. When you register your account with an email address on
a domain owned by your employer or organization, we may help your team members
find you and your team by making some of your basic information—like your name,
team name, and email address—visible to other users on the same domain. This
helps us show your teams you can join, and helps other users share files and
folders with you.
Other applications. You or your
team administrators can also give or direct us to give third parties access to
your information and account – for example, via third party CRM platforms. We
may also share your personal information with third parties as requested or
directed by you through the Services (e.g. sharing contact information with a
third-party conference calling service provider). Please remember that such
third party’s use of your information will be governed by their privacy
policies and terms and we are not responsible for their acts or omissions.
Similarly, this Privacy Policy does not reflect the privacy practices of how
our customers may use information they collect using our Services (e.g. to
analyze and improve their sales team members’ effectiveness in their sales
discussions), and it is up to them to determine whether a non-disclosure
agreement or other terms should be entered into with their prospects,
customers, and other third parties with whom they may share information, however,
we expect them to comply with all applicable laws. Zigyaasa does not monitor,
review or specifically comment on its customer’s privacy policies or their
compliance with their respective privacy policies.
Team Admins and Team Members. If you
are a member of a team, your administrator may have the ability to access and
control your team account, and your Personal Data may be shared with your other
team members and others. Please refer to your organization’s internal policies
if you have questions about this. If you are not a team member but interact
with a team member (e.g., by joining a shared folder or accessing reports
shared by that user), members of that organization may be able to view the
name, email address, IP address, and other information that was associated with
your account at the time of that interaction.
Anonymized Data. We may
anonymize or aggregate your Personal Data so that you are not individually
identified (“Anonymized
Data”), and we may use such Anonymized Data to improve our Services. We also
may also provide Anonymized Data to our partners, who may use that information
in anonymized form to understand how often and in what ways people use our
Services so that they, too, can provide you with an optimal online experience.
However, we will never disclose aggregate usage information to a partner in a
manner that would identify you personally as an individual except as required
to perform the Services or as otherwise set forth in this Privacy Policy.
Vendors; Affiliates. Zigyaasa
uses certain trusted third parties (for example, providers of datacenters,
support tools and IT services) to help us provide, improve, protect, and
promote our Services. From time to time we may need to share your data with
these parties. We may also share your Personal Data with our affiliated
entities and personnel both in the United States and globally. These third
parties will access your information only to perform tasks on our behalf in
compliance with this Privacy Policy. We may and our customers may share information
as discussed above and throughout this Privacy Policy, but we won’t otherwise
sell your Personal Data to advertisers or other third parties.
Processing of Your Personal Data
As we’ve
noted above, Zigyaasa will use your Personal Data only in accordance with our
Privacy Policy. If you do not wish us to continue using your Personal Data in
this manner, you can request that your account be deactivated by contacting us
as specified in the “Contact Us” section.
We will only
process your Personal Data if we have a lawful basis for doing so. Lawful bases
for processing include consent, contractual necessity (i.e. processing that is
necessary for the performance of a contract with you, such as your user
agreement with us that allows us to provide you with the Products) and our
“legitimate interests” or the legitimate interest of others (e.g. our users),
We process
Personal Data when you use our Services for purposes such as:
At the
present time, Zigyaasa has no plans to sell any Personal Data that it collects,
whether as controller or processor. If that should change, we will make sure to
comply with the provisions of this Privacy Policy which pertain to modifying
this policy.
Data Subject Rights
You have
certain rights with respect to your Personal Data as set forth below. Please
note that in some circumstances, Zigyaasa may not be able to fully comply with
your requests, or we may ask you to provide us with additional information in
connection with your request, which may include providing us with more Personal
Data if we need to verify your identity or the nature of your request. In such
situations, however, we will still respond to let you know of our decision. To
make any of the following requests, contact us using the contact details
referred to in the “Contact Us” section of this policy. Your rights consist of
the following:
As noted
above, under certain circumstances we will not be able to fulfill your request,
such as if it interferes with our regulatory obligations, affects legal
matters, we cannot verify your identity, or it involves disproportionate cost
or effort, but in any event we will respond to your request within a reasonable
timeframe and provide you an explanation. In order to make such a request of
us, please contact our Privacy Team at zigyaasacompany@gmail.com.
Legal Requests/Disclosures
We may
access, preserve and disclose your information to third parties if we determine
that such disclosure is reasonably necessary to (a) comply with the law, legal
requests or court orders; (b) protect any person from death or serious bodily
injury; (c) prevent fraud or abuse or address security or technical issues
relating to our Services or our users; or (d) protect and enforce our rights
and the rights, property and safety of our users and others.
How We Store Your Information
Security. We
have personnel and third parties dedicated to keeping your information secure
and testing for vulnerabilities. We also continue to work on features to keep
your information safe in addition to things like Single Sign-On user
authentication, and encryption of data in transit and at rest. However, no
means of transmission over the internet or electronic storage is 100% secure,
and while we endeavor to use commercially reasonable means to protect personal
information, we cannot guarantee its absolute security. If you access our
Services via a third-party CRM platform or Cloud calendar (GSuite,
Outlook 365), you should also protect your account with secure account
credentials and prevent unauthorized access to your account and personal
information].
Retention. Subject to
the rights of users set forth above, we’ll retain information for as long as we
need it to provide you the Services or to comply with applicable law. If you
discontinue the service, this information can be deleted upon request. But
please note: (1) there might be some latency in deleting this information from
our servers and back-up storage; (2) we will not delete Anonymized Data and may
continue to use it as describe in this Privacy Policy; and (3) we may retain
information if necessary to comply with our legal obligations, resolve
disputes, manage security risks, or enforce our agreements.
International Transfers; Standard
Contractual Clauses
We are a
global company, with offices and operations in numerous countries. We may store
personal information about you in the European Economic Area (the “EEA”) and in
in other countries and territories. To facilitate our global operations, we may
transfer and access such personal information from around the world, including
from other countries in which Zigyaasa has operations. Please note that these
data transfer practices may vary based on customer location and the applicable
Service being used.
We have taken appropriate
safeguards to ensure that your personal data will remain protected in
accordance with this Privacy Policy. For instance, we have implemented the
European Commission’s Standard Contractual Clauses for transfers of personal
data, which requires the protection of personal data processed from the
European Economic Area in accordance with European Union data protection laws
(a copy of which can be obtained at https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=celex%3A32010D0087). Our
Standard Contractual Clauses can be provided on request. We have implemented
similar appropriate safeguards with our third party
service providers and partners.
Accountability for Onward Transfers.
Zigyaasa
shall enter into contracts to ensure that any third party to whom Personal Data
may be disclosed is aware of and adheres to the principles contained in this
Privacy Policy and/or is otherwise compliant with applicable laws and
regulations mandating an adequate level of privacy protection. In all
circumstances, Zigyaasa shall ensure by contract that any such third party (a)
is aware of the principles contained in this Privacy Policy; (b) is subject to
laws providing the same level of privacy protection as is required by these
principles; and (c) has contractual safeguards in place to protect the Personal
Data. We shall also, upon notice, take reasonable and appropriate steps to stop
and remediate unauthorized processing by third parties.
Zigyaasa is
not required to identify the sources of personal data when such identification
is not possible through reasonable efforts, or where the rights of persons
other than the affected data subject would be violated. If there are compelling
grounds to doubt the legitimacy of a data subject’s request for rectification,
amendment or deletion of his or her Personal Data, we may require further
justifications before performing the Data Subject’s request. We are not
required to notify third parties to whom the Personal Data has been disclosed
of any rectification, amendment or deletion when such notification involves a
disproportionate effort or unreasonable burden.
Security
Zigyaasa
undertakes reasonable and appropriate administrative, technical and physical
measures to protect the confidentiality, integrity and availability of Personal
Data, whether in electronic or tangible, hard copy form. We shall also take
reasonable steps to protect Personal Data from loss, misuse and unauthorized
access, disclosure, alteration and destruction.
Links to Third Party Websites
Through our
Services, you may connect to third party websites via hyperlinks, and the
connections may or may not be obvious. We are not responsible for the
collection, use, maintenance, sharing or disclosure of data and information by
such third parties. We encourage you to be aware of the varied privacy policies
of Web sites that you visit.
Social Media Widgets
Our Services
include social media features, such as the Facebook Like button (and widgets,
such as the Share this button or interactive mini-programs that run on our
site). These features may collect your IP address, which page you are visiting
on our site, and may set a cookie to enable the Feature to function properly.
Social media features and widgets are either hosted by a third party or hosted
directly on our site. Your interactions with these features are governed by the
privacy policy of the company providing it
Change of Entity Form
If we are
involved in a reorganization, merger, acquisition or sale of our assets,
bankruptcy or similar event, your information may be transferred as part of the
evaluation of and consummation of that deal. We will notify you (for example,
via a message to the email address associated with your account) of any such
deal where we are not the surviving entity of such transaction, and outline
your choices.
Right to Modify
We may
revise this Privacy Policy from time to time and will post the most current
version on our website. If a revision meaningfully reduces your rights, we will
make reasonable efforts to notify you. This Privacy Policy may be updated from
time to time for reasons such as operational practices or regulatory changes,
so we recommend that you review our Privacy Policy when returning to our
website. By using the Services after any changes to this Privacy Policy have
been posted, you acknowledge your agreement to such changes and that Zigyaasa’s information collection rights and obligations
will be subject to the Privacy Policy then in effect when such information is
used. If you have opted not to receive legal notices or emails from us, or have
not provided your email address to us, the legal notices we send to you will
still govern your use of the Services.
Access and Contact
Through your
account settings, you may access, and in some cases, edit or delete certain
information you provide to us. The information you may view, update or delete
may change as the Services change.
If your
Personal Data has been provided to us by one of our customers, please contact
that customer to request any access to, correction of, or removal of your
information.
Inquires or Concerns
Zigyaasa
uses a self-assessment approach or outside compliance review to assure
compliance with this Policy and periodically verifies that this Privacy Policy
is accurate, comprehensive for the information intended to be covered, is
completely implemented and accessible and is in conformity with the principles
set forth in this Policy.
You may always request access to
the data you submit to Zigyaasa and/or a summary of the data that we’ve
collected about you. Please direct those requests to either the ‘contact us’
feature on our website or by sending an email to zigyaasacompany@gmail.com, and
we will do our best to provide a prompt response to your question. In addition,
Zigyaasa’s Chief Technology Officer is responsible
for overseeing compliance with this Privacy Policy. You can also reach this
individual by sending an email to zigyaasacompany@gmail.com.
Zigyaasa commits to the
resolution of complaints about your privacy and our collection or use of your
Information.
If you have
any questions or complaints regarding this Privacy Policy, please contact us as
described above. We will investigate your question, respond to your inquiry,
and attempt to resolve any concerns as quickly as practicable.
COOKIES
Do you use any other user tracking
technologies? We use additional technologies to help track user
activities and preferences. For example, we use web beacons (also known as
clear gifs, pixel tags or web bugs). Web beacons are tiny graphics (about the
size of period) with a unique identifier that are embedded invisibly on web
pages or emails. They are used to track user activities and communicate with
cookies. You cannot opt out of web beacons used in webpages, but you can limit
their use by opting out of the cookies they interact with. You can opt out of
web beacons used in emails by setting your email client to render emails in
text mode only. Finally, we use local storage to facilitate certain functions,
but we do not retain the data captured via local storage.